Please use this identifier to cite or link to this item: http://myrepositori.pnm.gov.my/handle/123456789/4230
Title: Serving Individuals From Other Asian Countries In Your Library: Recommendations for Southeast Asian Libraries
Authors: Hickok, John
Issue Date: 13-Jun-2015
Publisher: The Congress of Southeast Asian Librarians (CONSAL)
Abstract: Cross-border travel and migration within Asia has dramatically increased in the past decade. Indonesian immigrants can be found in Malaysia, Philippine workers can be found in Singapore, Vietnamese students can be found in Thailand, and on & on. There has never been a more dynamic time of interaction between Asian cultures. However, one of the most frequent admissions of Southeast Asian libraries is that there is often little or no outreach to these various individuals, nor an understanding of their library awareness or home-country library conditions. This paper will directly address this matter, giving recommendations for Southeast Asian libraries to better serve these individuals. This paper reflects a 10-year scholarly study comparing library conditions and services among all countries of Asia, especially Southeast Asia (study description here: http://users.li-brary.fullerton.edu/jhickok/research.htm). This study addresses questions such as: Are Bur-mese students accustomed to “open shelves” found in Thailand? Are Indonesian library users familiar online catalogs found in Singapore? Do Vietnamese students demonstrate Information Literacy skills in Philippine libraries? Because of this decade-long investigation into different countries’ library conditions, this paper will provide helpful insights for Southeast Asian librar-ians. Nearly all Southeast Asian librarians (whether school, public, academic, or national/gov-ernment) have, at some point, interacted with a library user from another Asian country; thus, this paper has high relevance, and high usefulness. First, the numbers of ASEAN visitors and students to other ASEAN countries will be provided. Then, individual country library conditions will be described. For example, what are the conditions of school libraries in Laos or Cambodia? What are public libraries like in Indo-nesia? What are some of the new library developments in Myanmar? Finally, user character-istics relevant for librarians will be discussed. For example, what understanding do Vietnamese students have of properly citing sources in a Malaysian academic library? What prior experi-ence of borrowing library materials (quantity and duration) might Filipino workers at a Singa-pore public library have? Why might Indonesians in a Thai library not approach a librarian for help? These issues, and more, will be described.
Description: This paper was presented at the General Conference, Congress of Southeast Asian Librarians (CONSAL) XVI held in Bangkok, Thailand on the 11-13th June 2015.
URI: http://myrepositori.pnm.gov.my/handle/123456789/4230
Appears in Collections:Kertas Kerja Persidangan /Seminar

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