Please use this identifier to cite or link to this item:
Title: User’s feedback in using ISN web OPAC with “Searching Kit” at the National Sports Institute Malaysia
Authors: Murshaidi Hazlin Mohammad
Issue Date: 16-Nov-2011
Publisher: International Islamic University Malaysia (IIUM)
Abstract: Improvements for online catalog (OPAC) interface are important to maintain the OPAC reliability to users. The purpose or this paper was to report on a survey conducted to study users‟ feedback in using the webOPACs at the National Sports Institute Malaysia (Institut Sukan Negara Malaysia) with an additional interface feature called “Searching Kit”. The “Searching KIT” was developed in-house with 3 new features, i.e. DDC List, Library Map and User Help Screen. Twenty (20) walk-in candidates were identified and participated in this study. Subjects were officers, staffs and athletes from the Institute. They were given training on the advantages of the Searching Kit and how to use these features. They were asked to do some searching tasks which required them to use the Searching Kit. Their feedbacks were taken during and after the search process. The findings showed that, overall, subjects gave positive responses on the new features particularly the Library Map. In terms of browsing using DDC List, 75% of the subjects felt that the DDC list was useful for them. However, most participants recommended the provision of new DDC class numbers for local sports. Most respondents were excited to see the Library Map feature and provided recommendations on how to improve this feature. The Help screen feature also received positive feedbacks with strong suggestions of having the tutorial in video format. In general, this study indicates that enhancements of online catalogs features do have influence on end-users. Local, in-house enhancements are possible and this is most useful for libraries with tight budgets.
Description: This paper was presented at the 6th World Congress of Muslim Librarians and Information Scientists 2011 (WCOMLIS 2011), held on the 16-17th November 2011, at the Cultural Activity Centre, International Islamic University Malaysia (IIUM).
Appears in Collections:Kertas Kerja Persidangan /Seminar

Files in This Item:
File Description SizeFormat 
05UsersFeedbackInUsingISNWebOPAC.pdf2.76 MBAdobe PDFView/Open

Items in DSpace are protected by copyright, with all rights reserved, unless otherwise indicated.