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Title: Bridging the Gap on Knowledge, Attitudes, and Practices (KAP) of Librarians and Paraprofessionals in Information Search and Retrieval
Authors: Ibarra-Guyos, Venus P.
Alejo, Bilyson D.
Issue Date: 13-Jun-2015
Publisher: The Congress of Southeast Asian Librarians (CONSAL)
Abstract: The dearth of librarians in the Philippines causes libraries to employ paraprofessionals in support to the librarians. While certain phases in library work such as cataloguing, classification, abstracting and indexing are exclusively assigned to librarians, information search and retrieval, a key library service, is shared with paraprofessionals. This study 1) measures knowledge identifies attitudes and detects practices (KAP) of librarians and paraprofessionals anent information search and retrieval; and 2) defines areas of convergence and divergence in the KAP of librarians and paraprofessionals in information search and retrieval. The probe into the KAP of librarians and paraprofessionals runs through the model of the Information Search Process (ISP) of Kuhlthau (1991). ISP describes users’ experience in the process of information seeking as a series of thoughts, feelings, and actions. ISP’s series of thoughts, feelings and actions is parallel with knowledge, attitudes and practices (KAP). The model of the ISP is articulated in a holistic view of information seeking from the information user’s perspective in six stages: Initiation, Selection, Exploration,Formulation, Collection, and Presentation (Kuhlthau, 1991). This study utilizes KAP and ISP as spring-board models in the development of an outcomes-based approach to coalesce knowledge, attitudes and practices (KAP) of frontline service library personnel, professional and paraprofessional alike, for an assiduous and collaborative effort in delivering information services to library users.
Description: This paper was presented at the General Conference, Congress of Southeast Asian Librarians (CONSAL) XVI held in Bangkok, Thailand on the 11-13th June 2015.
Appears in Collections:Kertas Kerja Persidangan /Seminar

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